Terms & Conditions

TLC Electronics (TLC) is committed to integrity and ethical standards in every aspect of business. We expect our products to be used responsibly and strictly prohibit their use for destructive or malicious purposes.

We make every effort to provide accurate information on products, pricing, and packaging; however, changes may occur without notice. All pricing is in U.S. dollars (USD). For the most current information, please email Customer Service or call +1.651.488.2933.

Methods of Payment

U.S. Orders: Visa, MasterCard, American Express, PayPal, prepayment, or credit terms.
Outside the U.S. Orders: Visa, MasterCard, American Express, PayPal, or wire transfer.

Credit Terms: Net 30 standard

Eligibility requires a minimum annual spend of $500
Granted to approved companies, institutions, and government agencies following a credit review
Written pre-approval is required for credit card payments
Late payment fees will apply to accounts that are past due, in accordance with applicable law
Credit terms may be revoked at TLC’s discretion
Apply for Credit Terms by contacting Customer Service

Additional Payment Details

Credit cards are billed at the time of shipment and processed securely through a third-party provider
Pre-approved wire transfers are subject to a non-refundable $40 USD processing fee
All additional fees related to shipments are the buyer’s responsibility

Sales Tax

Prices shown do not include federal, state, or local taxes, or any other government-imposed charges (including, but not limited to, sales, use, excise, or value-added taxes)
Where applicable, taxes will appear as a separate line item and are the responsibility of the customer
TLC will charge sales tax unless a valid sales tax exemption certificate is on file
If a customer provides a tax exemption certificate that is later rejected by a government authority and TLC is required to pay the tax, the customer must reimburse TLC for the full tax amount
Certificate of Tax Exemption can be submitted to Customer Service

Minimum Orders

$100.00 USD per purchase order within the United States
$200.00 USD per purchase order outside the United States

Export Administration Regulations

Orders are exported in compliance with U.S. Export Administration Regulations. Diversion contrary to U.S. law is prohibited
Customers are responsible for all duties, taxes, and fees
International shipments require the customer’s preferred freight carrier (DHL, FedEx, or UPS) and account number. Prepay-and-add freight is not accepted

Errors & Omissions

TLC works to ensure accuracy on its website and materials, but errors and technical inaccuracies may occur. Information is provided “as is” without warranty of any kind

Shipping Information

At TLC Electronics, we take great care of packaging and preparing your order, so it arrives on time and in the same reliable condition it leaves our facility.

Web Order Shipment

Once received, web orders are scheduled to ship the following business day.

Shipment Method

All orders ship F.O.B. St. Paul, MN 55115, USA, unless otherwise agreed to in writing by an authorized TLC representative. Customers are responsible for selecting their preferred freight carrier and providing a valid freight account number. Any duties, taxes, or fees associated with the shipment are the responsibility of the customer.

Shipment Damage

We package all merchandise to meet carrier requirements. However, once a shipment leaves our facility, claims for loss or damage must be filed directly with the carrier by the customer. Please inspect your order immediately upon receipt. If concealed damage is discovered after unpacking, contact the carrier promptly to request an inspection. Failure to do so may result in the carrier denying the claim.

Force Majeure

TLC Electronics is not responsible for delays or inability to fulfill orders due to events beyond our control, such as material shortages, transportation issues, labor disputes, natural disasters, government actions, or other unforeseen circumstances.

In such cases, delivery times will be extended accordingly, or TLC may cancel affected orders with notice to the customer, without liability.

Return Information

Once accepted, purchase orders are binding contracts and may only be modified with the mutual agreement of both the customer and TLC Electronics. Requests to change delivery schedules, quantities, or other order details will be reviewed, but TLC reserves the right to decline such requests. All custom products are strictly non-cancellable and non-returnable (NCNR).

If a manufacturer or supplier allows cancellation or return of material, TLC may consider the same. In such cases, the customer is responsible for:

Supplier cancellation charges
TLC handling fee of 20% of the cancelled material’s value

All returns require prior approval from an authorized TLC Representative. Returned materials must have a valid Returned Material Authorization (RMA) number and be in their original packaging and resalable condition. Unauthorized returns may be refused.

Contact Customer Service to initiate an RMA, or our team will assist you through the process.

Replacements or credits will be issued at TLC’s discretion following inspection. Credit or replacement will not be provided for materials damaged in transit due to improper packaging by the customer.

Warranty Information

TLC Electronics does not control the use of the products it sells and therefore offers no express warranties beyond the product descriptions provided. All implied warranties of merchantability or fitness for a particular purpose are disclaimed.

Because TLC cannot control how products are used after sale, it is not responsible for any consequential or indirect damage. As a distributor of products manufactured by other companies, TLC limits its liability to the guarantees or warranties provided by the original manufacturer and passes those warranties through to the customer.

No warranty applies to products that have been altered or modified after delivery.

COO Policy Statement

TLC Electronics is committed to responsible sourcing. Our manufacturers report the Country of Origin (COO) of their materials in accordance with regulatory requirements and due diligence guidelines.

Manufacturers are expected to extend this requirement throughout their supply chains to verify the COO of conflict minerals
Manufacturers who fail to comply with these requirements may be restricted from future business with TLC Electronics

Conflict Minerals Policy

TLC Electronics, Inc. is committed to responsible sourcing and ethical manufacturing practices. We support global efforts to eliminate the use of conflict minerals that directly or indirectly finance armed conflict, human rights abuses, or environmental harm.

Scope
This policy applies to all products manufactured or distributed by TLC Electronics and to all suppliers providing materials or components used in our manufacturing processes.

Conflict Minerals Defined
“Conflict minerals” refer to tin, tantalum, tungsten, and gold (“3TG”) that originate from the Democratic Republic of the Congo (DRC) or adjoining countries and may benefit armed groups.

Our Commitment

We do not knowingly source conflict minerals that fund armed conflict or human rights violations.
We expect our suppliers to source minerals responsibly and in alignment with the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals.

Supplier Expectations

Establish policies and management systems addressing conflict minerals.
Trace the origin of 3TG minerals in the products they supply.
Provide accurate and complete conflict minerals reporting upon request (e.g., CMRT).
Cooperate with audits or inquiries related to conflict minerals compliance.

Due Diligence
TLC Electronics engages in reasonable country-of-origin inquiries and relies on supplier declarations to assess compliance. When risks are identified, we work with suppliers to encourage corrective action or alternative sourcing.

Continuous Improvement
We are committed to ongoing improvement in supply chain transparency and responsible sourcing practices. This policy will be reviewed periodically and updated as regulations, standards, or business practices evolve.

Fraud

Any attempt to commit fraud or engage in criminal activity through, or to gain unauthorized access to, TLC’s website or systems will be prosecuted to the fullest extent of the law.

Wbsite policy

Website Use & Quality Policy

TLC Electronics is committed to quality, supplying assemblies and components that meet or exceed

customer expectations. By using www.tlcelectronics.com, you agree to our terms and conditions. TLC

may update the site or these terms at any time without notice. Use of the website is at your own risk.

Product information is provided by manufacturers and may contain errors. All content is provided “as-is”

and make no guarantee that the site will be error-free, uninterrupted, or meet your requirements.

The site may link to third-party websites. TLC is not responsible for the content or operation of those

sites or any losses from visiting them.

Any legal matters related to the website are governed by Minnesota law, with jurisdiction in Minnesota

courts.

Quote Summary

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Terms & Conditions

Shipping & Delivery

Order Changes, Cancellations, and Returns

Warranty & Disclaimer

Website Use & Quality Policy