Privacy Policy
Effective Date: January 5, 2017 (Last Updated: October 2025)
TLC Electronics, Inc.
(“TLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and protect information obtained through our website and related services.
We do not share, sell, or rent any personal information to third parties, and we do not intend to do so in the future.
1. Information We Collect
We collect personal information in the following ways:
• Directly from you: when you contact us via email, phone, or a website form.
• Automatically: through cookies or similar technologies that collect limited information about your browsing behavior.
This may include:
• Name, company name, title, and contact details
• Email address and phone number
• Information about your inquiries or orders
• Technical information (e.g., browser type, IP address, pages visited)
2. How We Use Your Information
We use your information to:
• Respond to your inquiries or requests
• Process and fulfill orders
• Provide information about TLC products, services, or updates that may interest you
• Improve our website and user experience
• Comply with legal obligations
We will not use your information for purposes unrelated to these uses without your consent.
3. Lawful Basis for Processing (GDPR)
If you are located in the European Union or the United Kingdom, we process your personal data under one or more of the following legal bases:
• Consent: When you voluntarily provide information via our website forms or subscribe to communications.
• Contract: When we need to process data to perform or fulfill a contract (e.g., a purchase order).
• Legitimate Interests: When processing is necessary for our internal operations, provided your rights are not overridden.
• Legal Obligation: When we are required to comply with applicable laws or regulations.
4. Cookies and Tracking Technologies
We use cookies to analyze traffic and enhance your website experience. Cookies help us understand which pages are most useful and improve site performance.
You may accept or decline cookies in your browser settings. Declining cookies may limit site functionality.
5. Sharing and Disclosure
TLC Electronics does not sell or rent personal data. We may share limited information only when necessary:
• With service providers who perform business functions on our behalf (e.g., IT or hosting providers).
• To comply with legal requirements, respond to lawful requests, or protect TLC’s legal rights.
All partners handling personal data on our behalf are required to maintain confidentiality and data protection standards consistent with this policy.
6. Your Rights
Depending on your location, you may have the following rights:
For GDPR (EU/UK) Users
• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”).
• Restriction: Request limitation on how we process your data.
• Objection: Object to processing for legitimate interests or marketing purposes.
For CCPA/CPRA (California) Users
• Right to Know what personal information we collect, use, or disclose.
• Right to Delete personal information we hold about you.
• Right to Opt Out of the sale or sharing of personal information (TLC does not sell personal information).
• Right to Non-Discrimination for exercising your privacy rights.
To exercise any of these rights, please contact TLC at [email protected]
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. When information is no longer needed, it is securely deleted or anonymized.
8. Data Security
We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, or disclosure. However, no data transmission over the Internet can be guaranteed as completely secure.
9. Third-Party Links
Our website may contain links to third-party sites for your convenience. TLC Electronics is not responsible for the content, security, or privacy practices of these external sites. Please review their privacy policies before submitting personal information.
10. Children’s Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from minors.
11. Policy Updates
TLC Electronics periodically reviews and updates this Privacy Policy to reflect changes in technology, law, or business practices. The latest version will always be posted on our website. Please review it periodically to stay informed of how we protect your information.
12. Contact Us
TLC Electronics, Inc.
18 Long Lake Road
St. Paul, MN 55115
+1 651.488.2933 | 800.852.6694
[email protected]